Frequently Asked Questions.
01. The order
How do I place an order?
To place an order, simply browse the product categories, add items to your cart, and proceed to checkout. You will need to provide your shipping information and choose a payment method to complete your purchase.
What is Royazon?
Royazon is an online marketplace offering a wide variety of products, including gadgets and accessories all at competitive prices.
02. Shipment
What payment methods are accepted?
We accept a variety of payment methods, including credit/debit cards, bank transfers, and mobile payment platforms. All transactions are secure.
How long does shipping take?
Shipping times vary based on your location and the type of product. We aim to process and ship orders within 2-3 business days. Delivery times may vary depending on the shipping method selected at checkout.
03. The order
Are there any warranties on the products?
Many of our products come with a manufacturer’s warranty. The details of the warranty will be included in the product description. Please contact us if you have any warranty-related questions.
How can I contact Royazon for further assistance?
You can reach out to us via our contact form on the website or send us an email at info@royazon.com. Our customer service team is available Monday to Friday from 9 AM to 6 PM.
04. Returns, exchanges and complaints
What is Royazon’s return policy
If you’re not satisfied with your purchase, you can return it within 7 days of delivery for a full refund or exchange, provided the item is in its original condition. Please review our return policy for more details.
How do I return an item?
To initiate a return, please contact our customer service team with your order number. We will guide you through the return process and provide any necessary instructions.